Eileen W.
ConnecticutMember since August 2021

Reviews (1)

    • Aug 18, 2021
    • Verified Reviewer


    Not a good experience

    • Length of Use: Less than 3 months
    Overall Experience:

    While away on vacation, I developed a sore throat/fever and used PlushCare to speak with an MD. The entire visit was all of 3 minutes and the MD would not call in antibiotics. My condition worsened and the next day another MD did prescribe a "Z-pack" and I instantly began to feel better. When I came home I learned my insurance (Aetna) does not recognize this provider so I am stuck with a $200.00 bill.

    Now for the really annoying part. One month later a charge shows up on my credit card from PlushCare. It seems that when you use this service they automatically sign you up for their "monthly membership". I had to dispute the charges with my credit card company and I had to reach out to PlushCare. They acknowledged that they do automatically sign people up for their "membership" and when people complain they will credit you. I'm fortunate that I scrutinize my credit card charges carefully. I'm sure there are many people out there who haven't realized they are being charged monthly for nothing.

    Steer clear.

    Pros and Cons:

    • No “pros” were specified in this review
    • Automatically sign you up for an ongoing "membership" and charge your credit card monthly without permission
    • Not recognized by my major insurance company
    • Visit was useless, no help for the reason I called

    Bottom Line: No, I would not recommend this to a friend

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