Coralie R.
Montréal, CanadaMember since August 2021

Reviews (1)


    • Aug 24, 2021
    • Verified Reviewer

    Livia

    100% for the Livia, 0% for the customer service

    • Length of Use: 6–12 months
    Overall Experience:

    I have no words to express how Livia saved me from my terrible period pain. I would faint every month because of the pain, and this machine made it all disappear.

    On the other hand, every time I had a problem with Livia, I had terrible troubles with customer service. When I was lucky enough to get an answer (even then, most of the time I would receive a "we will look into it" and no news for months), the staff was incredibly unrespectful and would lie to me several times.

    Pros and Cons:

    • No more pain
    • Long battery life span
    • Monthly subscription
    • Customer service was always rude and lying, never answering or giving news
    • After a day of using the Livia (with a break every 1-2 jours as recommended) my belly gets super itchy
    • Hard to join and staff doesn't care about you
    • It takes them years to send the items, I received my Livia after 3 months of wait

    Bottom Line: No, I would not recommend this to a friend


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