I have been feeding this to my cat and can’t really say if it has been beneficial to his health or not, but one thing I can say is the customer service is terrible, especially for the price. I ordered online and was mistakenly sent the dog formula instead. I called customer service and they advised me that I can return it but I have to pay the return shipping, even though it was their error. I spoke with two separate representatives and they both told me there is nothing they can do. They also have another customer service number listed on the website which is out of service. I definitely have my reservations if this is even a legitimate company at this point. Very disappointing as I was expecting more for the price.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
26 people found it helpful
Link to this Review
Company Response from Ultimate Pet Nutrition
Hello Nikki. My name is Shayne, I am with Ultimate Pet Nutrition. I would like to apologize on behalf of Ultimate Pet Nutrition for your customer service experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. I have escalated your review to our Customer Relations Team, so that an agent may provide you with personalized care. If you have any questions or concerns that you would like to discuss, please do not hesitate to email me at shayne@ultimatepetnutrition.com. Have a nice day.