I scheduled a video color consultation with them. They offered Labor Day, and as I was anxious to get going, I set the date. I showed but they did not. There was no one to contact, no explanation, nothing. I complained in the chat on the website but was told it will be 3 days to expect a response. Meanwhile, I received "rate your experience" emails. I finally got an email acknowledging the missed appointment on the third day. No apology - just an opportunity to make another appointment. After many complaints on my part, I finally received an apology and a 10% off offer. But by then I was just too bloody mad.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
2 people found it helpful
Link to this Review