My experience with Lemonaid for YEARS has been great, until just minutes ago when they arbitrarily refused to renew my med. They refused based on a condition I have that my doctor is aware of, and my doctor will write the prescription! I prefer Lemonaid for its ease of use and privacy, but I don't appreciate a random decision to refuse a renewal of a drug I have been taking for YEARS that is perfectly fine with my doctor to take! I won't be using Lemonaid for anything again!
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Company Response from LMND Medical Group, Inc
Hi David, Thanks for reaching out and I'm happy to explain more. Our medical decisions are based on a person's individual medical history, not on arbitrary rules. In your particular case, your medical history showed other issues that cannot be safely managed through telemedicine, which is why we recommended that you continue to seek in-person care. To clarify, our medical team did not cancel any existing prescription; they determined that we could not issue the prescription you requested and advised that continuing in-person treatment where your conditions could be monitored was the best course. I'm glad that your personal doctor is able to assist.