Kristine S.
Erie, PAMember since September 2021

Reviews (1)


    • Sep 24, 2021
    • Verified Reviewer

    Rocket Mortgage

    Disappointed

    • Length of Use: 2+ years
    Overall Experience:

    There was a significant delay after spending hours on the phone. The interest rate was messed up and we didn’t even get the rate we were promised. Trying to fix it would only have added to more delays. Very disappointed with the process this time around and the antiquated way the checks to pay off creditors are handled. The delays resulted in us taking more out from our loan to pay off debt as two billing cycles have passed. Now I have negative balances and am paying on that at a slightly higher interest rate.

    Pros and Cons:

    • No “pros” were specified in this review
    • Delays
    • Not able to move through this process timely

    Bottom Line: No, I would not recommend this to a friend


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