Ginger B.
Raleigh, NCMember since September 2021

Reviews (1)


    • Oct 5, 2021
    • Verified Reviewer

    Rocket Mortgage

    Seamless refinance

    • Length of Use: Less than 3 months
    Overall Experience:

    From my first phone call, Mitchell Bernert, Sr. Banker, impressed me with his knowledge, professionalism, and responsiveness. The application process was a breeze.

    After the application stage, a solution consultant, Justin Farrell, was assigned to handle the closing details. I continued to have a stress-free process with Justin handling the details. A closing meeting was promptly scheduled at my convenience and choice of location.

    In addition to the refi, I consolidated my monthly bills. My mortgage payment did not increase because of the low-interest rate I obtained. I highly recommend Rocket Mortgage.

    Pros and Cons:

    • Ease of the application process
    • My documents and tasks were listed in my online account
    • The closing was swift and convenient
    • Loan payoffs amounts were obtained from my credit report and not the lenders, I’m having to get refunds and it’s not simple or quick

    Bottom Line: Yes, I would recommend this to a friend


Showing 1-1 of 1