Giage K.
Oakland, CAMember since October 2021

Reviews (1)

    • Oct 5, 2021
    • Verified Reviewer


    Zero stars, inferior product quality, cheap China crap

    • Length of Use: Less than 3 months
    Overall Experience:

    Lies. The products that Zulily sells are factory seconds, defects, irregulars, mislabeled/inaccurate product descriptions, duds, and or flop products that do not sell in departments store. Zulily does not disclose this information. Zulily is willing and knowingly sells the inferior products as top-quality products. Their goal is to offload all the inferior products they can on unsuspecting customers as close to full price as they can.

    I bought a 2" mattress cover, which showed up as a thin, not even 1/5 inch thick mattress cover that slides and does not stay on or stay put. I let it "fluff up" and air out due to the horrid smell of the product. At no point on the entire mattress cover did it measure 2".

    Zulily wanted to charge me an unreasonable return fee, almost what I paid for the product. This is how Zulily gets paid for their crap products, it charges an outrageous return shipping and restocking fee to discourage any product return.

    This company is criminal, unethical, liars, and they sell crap products. Their return policy and fees are unreasonable.

    Pros and Cons:

    • No “pros” were specified in this review
    • Lies, product descriptions do not match product
    • Fraudulent return policy, unreasonable charges
    • Very long shipping times
    • Poor quality products and shipping packaging
    • Rude customer service
    • Return shipping and restocking fees cost more than the product
    • Factory seconds, irregulars, defective products, poor quality

    Bottom Line: No, I would not recommend this to a friend

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