I applied for refinancing because I received an offer from American Express, as a cardholder, to refinance with Rocket Mortgage and receive these offers:
1. $2000.00 credit towards my American Express account once your refinancing is closed.
2. Pay no Loan Processing or Underwriting Fees on refinancing (which they charged me $1250.00).
According to Zach B., Rocket Mortgage cannot do anything about these issues, even though I forwarded the email from American Express to Rocket Mortgage at the beginning of the whole process and was told verbally by Jason S. it would be $2000.00.
Not happy at all and will continue to seek help on this matter elsewhere.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
