They are great at customer service and they unlocked my device successfully. They offer a 100% money-back guarantee if they can’t unlock it. Time is a bit longer to about 3 weeks.
Pros and Cons:
They unlocked as they promised
They offer a 100% money-back guarantee
They respond to emails well
Time isn’t specific, it’s only a ballpark range
Time takes a bit longer than I expected
Bottom Line: Yes, I would recommend this to a friend