It took a month to get my car delivered. But more importantly, I bought my car 6 months ago and STILL don't have a clean title to get it registered in my state. Every 4 weeks I have to hold on the phone to get someone/anyone to start the process of another temporary tag. Customer service people are terrible and have canned responses that give no information.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Company Response from Vroom, Inc.
Hi Shawn, we regret to hear that you are displeased with your recent experience with us. We welcome all feedback, and if you would like to share anything additional, please don't hesitate to reach out to us at: feedback@vroom.com.
- Vroom Team