Douglas M.
Oak Island, NCMember since November 2021

Reviews (1)

    • Nov 22, 2021
    • Verified Reviewer

    Rocket Mortgage

    Mortgage refinance experience

    • Length of Use: Less than 3 months
    Overall Experience:

    Overall, the process was very easy and straightforward. I had a cash-out refinance. I scheduled my closing on a Monday because I was having my cash wired to my bank and I did not want the wire delayed over the weekend. However, my documents were not filed in a timely fashion and my bank did not receive my funds for over a week. I had to contact Rocket to find the reason for the delay. I believe I would have waited longer if I didn't follow up with Rocket. I had over a weeks' charge for interest for funds that I did not have in my possession.

    Pros and Cons:

    • Documentation process was easy
    • Good follow-up leading to the closing
    • The delay in receipt of my funds

    Bottom Line: Yes, I would recommend this to a friend

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