Mattlock M.
West CoastMember since November 2021

Reviews (1)


    • Nov 26, 2021
    • Verified Reviewer

    Dexcom G6

    Not good

    • Length of Use: 2+ years
    Overall Experience:

    This rating is harsh, but so is Dexcom's choice to support Google. Has anyone else received a message stating that they need to update their app or else the product will begin to report inaccurately? Dexcom's website does not allow an update for users to download directly from them, so if you do not use or choose to support Google, you are left in the wind.

    Has anyone noticed as soon as the update became available if you declined the update requiring the support of Google, your product, which you have used for years suddenly began to malfunction and report periodically rather than continually? Super suspicious. Oh and isn't it convenient that the Dexcom software aka Google Software does not allow you to take screenshots of these malfunctions? How does this make me safer, Dexcom? I just take a screenshot from another phone to document this anyway.

    To imagine a company (Dexcom) intentionally degrading your product to enforce an upgrade, does this seem like the puppy-dog and rainbows company you should blindly support? "Dexcom" intentional software tampering, intentional suppression of screen data image capture.

    Do not support! True Americans support competition, not corrupted business models. Tell your stories online across social media, investment websites, reviewing websites, support fair competition. And if you don't then you cannot complain when there is only 1 choice left.

    Pros and Cons:

    • The idea
    • The interface
    • The transparency of information
    • The enforced Google connection
    • The lack of direct company email for concerns, again, transparency
    • Intentional software tampering to enforce updates supporting Google

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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