Bryan T.
FloridaMember since November 2021

Reviews (1)

    • Nov 30, 2021
    • Verified Reviewer

    Rocket Mortgage

    A nightmare

    • Length of Use: Less than 3 months
    Overall Experience:

    The only reason I will give an average review is thanks to my care specialist Jessica Vast. She was awesome. Other than her, most employees were careless, inefficient, or incompetent and unhappy with their jobs.

    Pros and Cons:

    • Care specialist Jessica V
    • Incompetence of so many employees
    • Lack of interest to deliver good service
    • Lots of departments that don’t communicate

    Bottom Line: No, I would not recommend this to a friend

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