Jerry S.
Phoenix, AZMember since November 2021

Reviews (1)


    • Dec 14, 2021
    • Verified Reviewer

    Vroom

    Easy selling process, great price

    • Length of Use: Less than 3 months
    Overall Experience:

    Very easy process. I filled out a few forms online and sent them photos, including the odometer reading. They quoted me a price that was very fair (it was actually more than what I paid for the car). I accepted their offer online. I was a little nervous about entering my bank info for direct deposit, but I'd used Plaid before so I did that, and am glad I did. I got paid within two business days of pickup. I had to get the lien info from my bank within a couple of days and emailed that in. They overnighted me a hardcopy POA form to sign, which I sent back and they scheduled my pickup a few days after they got the form.

    My case was a little complicated because I was out of town and had designated my friend to hand over the keys. Then HE had to go out of town so he left it with his friend. But it all went smoothly in the end. Sergio in Phoenix handled my case personally and we got the job down. Two business days later I had the money in my bank account (minus the loan payoff), just as promised. Highly recommended!

    Pros and Cons:

    • Price offered
    • Speed of selling
    • Contactless process
    • A little difficult to communicate special needs
    • Hard to contact specific people directly

    Bottom Line: Yes, I would recommend this to a friend

    • Dec 20, 2021

      Company Response from Vroom, Inc.

      Hi Jerry, thank you so much for your positive feedback. We're glad to hear we provided you with a positive experience. Thanks for the recommendation and have an amazing day. -Vroom Team


Showing 1-1 of 1