Carrie S.
Las Vegas, NVMember since November 2021

Reviews (1)

    • Dec 14, 2021
    • Verified Reviewer

    Rocket Mortgage

    Initial experience great, follow through abysmal

    • Length of Use: Less than 3 months
    Overall Experience:

    We were able to get our refinance done very quickly but the checks that were supposed to be sent upon closing had the wrong name on them twice and now no one seems to be able to tell us what is happening with them. Highly disappointed as this is unnecessarily tying up funds when this whole process should have been finished over a week ago.

    Pros and Cons:

    • Initially fast
    • Initially responsive
    • Attention to detail
    • Follow through

    Bottom Line: No, I would not recommend this to a friend

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