I bought a 2015 mustang with the Carvana, it has been 7 days, not counting, in addition, the delay in the approval because I am self-employed, even though I was given approval first. The car delivery has already been rescheduled 3 times!
I am paying for a rental car every day and today I missed a flight because I had to reschedule because the car delivery was delayed once again.
I really need my car, I already lost around $700 with my flight, hotel, and car rentals, all because of you guys.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
4 people found it helpful
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Company Response from Carvana
Your feedback is incredibly valuable as Carvana is always looking to improve the customer experience. We know how excited our customers are to purchase a new vehicle, but when that vehicle is delayed, it certainly hinders that experience. This is never our intent as we know how greatly our customers rely on their vehicles to arrive on time for their means of transportation and lifestyle. We are very sorry to have inconvenienced you. Our team of dedicated advocates is always here to answer any of your questions, so please don’t hesitate to reach out via our chat service 24/7.