Juan R.
Homestead, FLMember since December 2021

Reviews (1)


    • Dec 23, 2021
    • Verified Reviewer

    Vroom

    Vehicle purchase

    • Length of Use: Less than 3 months
    Overall Experience:

    No issues with picking out a vehicle, they have great selections. The only negative thing I have to say is that it's so hard to get help from customer service. You have to wait at the least 20 to 30 minutes on hold on the phone and hope that you get lucky enough for someone to pick up. Even when you opt-in for a call back no one ever calls you back.

    Pros and Cons:

    • Picking out a vehicle
    • Delivery of vehicle
    • Customer service
    • No response or call back
    • Hard to get in contact with customer support

    Bottom Line: Yes, I would recommend this to a friend


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