After working with a major bank for five months during my building process, an underwriter decided to not approve me for my loan due to a misunderstanding of paperwork. I even got an attorney involved to translate the document for her. At that point she didn't want to admit being wrong so I immediately contacted Rocket online.
I was pre-approved online and got a call from Rocket late on a Friday night. Within five days, I was conditionally approved by Rocket's underwriter. Not only did the underwriter understand the document, but my interest rate was .375 lower than the big bank and the cash to close was thousands less.
I'm so glad I reached out to Rocket. The process was amazingly easy. I'm a tech person and I enjoyed tracking documents on the app.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
