I purchased a vehicle on Vroom.com. They were quick to respond and extremely efficient. The deal was done in a day and my car would be delivered in 10. On top of that, the transport team would contact me in 3 days. Hahaha. After that, I never heard anything from anybody and can't get anyone to respond with anything but we are sourcing transportation. Now it's been over 3 weeks. I'm out $40,000 and supposedly have a loan for an additional $50,000, yet I have no idea when or if I will ever receive this vehicle. Or if it even exists.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Company Response from Vroom, Inc.
Daniel, thanks for reaching out to us here at Vroom. We would like the opportunity to address your concerns. Please reach out to us directly at feedback@vroom.com location-email when you have a chance. Thank you, and we look forward to hearing from you. - Vroom Team