Wayne T.
Portland, ORMember since January 2022

Reviews (1)

    • Jan 19, 2022
    • Verified Reviewer

    Skincell Pro

    Dubious company. Avoid at all costs.

    Overall Experience:

    I have checked this site before going online to buy. I tried purchasing two bottles to get one free at $43 a bottle. My card kept getting declined. I changed to another card. Also declined. I gave up. I went to Amazon and read the reviews there, which are nicer than here really.

    Anyway, today I received an email saying that my purchase of 3 bottles totaling $129 will be processed by another company completely different from the website. The online chat did not work so I called the online number. The agent said blah blah blah, why my card got canceled...I said I don't care. Cancel my order. He said they can't, and the product must be sent out and then after I receive it to then return the product. I said no, your email to me was only sent half an hour ago. And if you don't refund it, I will do a charge-back. He put me on hold to ask a supervisor and came back to say that he will be processing my refund right away and to expect the refund in 3–5 business days. Meanwhile, I contacted my bank who said that I can do a charge-back if I don't receive the refund in a week.

    Can't say anything about the product because I never bought it in the end.

    Pros and Cons:

    • No “pros” were specified in this review
    • Website had no customer contact
    • Website had no online chat
    • Website had no email address

    Bottom Line: No, I would not recommend this to a friend

    17 people found it helpful

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