Daniel L.
Smithton, ILMember since January 2022

Reviews (1)

    • Jan 23, 2022
    • Verified Reviewer

    Dr. Marty Nature’s Blend

    Good and bad

    • Length of Use: 1–2 years
    Overall Experience:

    I'm torn between giving more stars or less stars.

    First, my two German Shepherds absolutely love the food. Secondly, I feel that I'm only teasing them with it, because I can't afford to give them more. Even as a topper to other high-quality food. With two Shepherds, you could only imagine how much they eat, and how much it costs to maintain a diet with Dr. Marty food. Too bad, because they love the food.

    Also, sales rep was somewhat rude with insinuating I must not love my dogs enough if I'm not buying Dr. Marty's food. This happened when I was hesitant to buy at first, due to the extremely high cost.

    They should cut the margins to sell more food. It's a shame to create something that could be so beneficial for your best friend and family member, but you can't afford it. Not everyone is Oprah Winfrey. Just a shame.

    Pros and Cons:

    • My dogs love the food and treats
    • The absolute high cost of food and treats, even as a topper, it's prohibitive to continue usage

    Bottom Line: Yes, I would recommend this to a friend

    21 people found it helpful

    Link to this Review
    • Jan 31, 2022

      Company Response from Dr. Marty Pets

      Hello Daniel. My name is Kat, I am with Dr. Marty Pets. I would like to apologize on behalf of Dr. Marty Pets for your customer service experience. We hold our agents to high standards and we regret that you did not receive the service you deserve. We also strive to keep our formulas as affordable as possible while using only the highest quality of ingredients to ensure the best food for your pet. When price reductions are possible, we are happy to pass those savings along to our customers. We recommend signing up for our email newsletters and/or text club. You will be instantly notified of offers and discounts. I have escalated your review to our Customer Relations Team, so that an agent may provide you with personalized care. If you have any questions or concerns that you would like to discuss, please do not hesitate to email me at kat@drmartypets.com. I would be happy to assist you.

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