They are not individualized matchmakers. I've spoken to 5 different "matchmakers" in 6 months, they seem to pull names out of a hat. They have no familiarity with the Los Angeles area, and they make false promises.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
Company Response from It's Just Lunch
Nora, we are sorry to hear you are not enjoying your experience as this is not the norm with IJL. We completely disagree with your statements about IJL being a scam, as we are actively engaging with you on a regular basis and are committed to working with you to help you find your special someone. The last date we had for you, you elected not to meet because he was a musician and you felt he was too old. We are taking your feedback and finetuning the matchmaking process and will be in touch with your next date.