Michal I.
PolandMember since January 2022

Reviews (1)

    • May 5, 2022
    • Verified Reviewer


    Don't buy Bellroy!

    • Length of Use: Less than 3 months
    Overall Experience:

    I think the overall experience was one of the worst customer experiences I've had in my life.

    I bought an iPhone case, happily paid for it...and that's it.

    Soon I learned, that Bellroy needs me to change the payment method since my credit card didn't pass their validation – for reasons unknown.

    So I followed each step their customer service wanted me to follow to pay again, with a different method, for the same wallet...only to learn that they have sold it out in the meantime and I can either wait up to 6 weeks before they become available or find it from one of their resellers.

    Eventually, an absolute waste of time, an unnecessary freeze of my funds (I had to wait a week before I received back my money for the initial payment), and overall extreme disappointment on how broken this brand is.

    Pros and Cons:

    • No “pros” were specified in this review
    • Customer support

    Bottom Line: No, I would not recommend this to a friend

    2 people found it helpful

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