Reviews (1)

I purchased an Effy 925 Sterling Silver Fresh Water Pearl Ring on June 13, 2021 from Belks as they were having an excellent sale.

On January 31, 2022, while wearing the ring I notice the pearl was missing after 6 months. I contacted Effy and was informed that they don't replace stones. My options were to send the ring to Effy and they would give me a quote for a pearl based on what I paid for the ring, purchase the pearl myself, take it to Belks and maybe they will replace it, or try to find the pearl.

I have a Certificate of Authenticity from Effy. Now that I need the warranty, which by the way is not a warranty if it's falling apart, I don't have one. Basically, it's saying I'm responsible.

If I'm standing next to someone that's about to purchase Effy jewelry I will advise them to think twice and explain why. Warranties are not explained in detail when you are purchasing an item. So you're in the dark until you need it. Effy needs the revise its warranty policy. We purchase their jewelry in good faith that it is that good jewelry.

With that being said, I will not purchase from Effy again and I have seen many pieces I like. They can't be trusted that what they are selling you will last for a little while, and if not, at least you have a real warranty to replace stones.