Zoosk confirmed that someone created a false account in my name. They listed the account as verified, meaning that either the criminal also hacked my Facebook or email or that they falsely listed the account as verified. The hacker also made purchases with their own credit card to promote this fake account. I immediately took the profile down and contacted their fraud department. When I asked several times for the name on the credit card that was used for these purchases, I was informed that the privacy policy protects the criminal from releasing their name AND that they refunded the criminal. The exact wording is below:
"Dear Caitlin,
Thank you for your message.
As per our Privacy Policy, we cannot provide you with any personal information regarding the credit card used. However, the card wasn't yours and the rightful owner was refunded.
Best regards,
(rep's name removed for privacy)
Zoosk Customer Support"
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
