Reviews (1)

Just the most horrible experience.

I purchased a Burberry jacket for $620, which turned out to be an absolute fake. I contacted Tradesy immediately so they instructed me to mail them the item for "expert evaluation". I shipped it back right away.

Two weeks later. I receive an email which said that they found the item was not fake so they can't issue a refund but will give me store credit. I don't care what their so-called experts found, but to me, the item was a counterfeit, it was so obvious from all the hand-sewn stitches and labels that read Burberry Italy! Since when is Burberry an Italian brand?

I called my bank to dispute the transaction after which Tradesy emailed me and finally agreed to issue a refund. They told me my funds would be back on my card within 5 business days. Surely enough, still no money back as of today, although 2 weeks have passed already. I have emailed them back and forth during which they claim a refund has been issued and I won the dispute, whereas my bank says they did not refund anything.

The most dishonest, disgusting, and shady merchant you can buy from. The first and last time they see a penny from me. Better off sticking to the tested-and-tried eBay or Macy's, etc.