Anonymous A.
Elk Grove Village, ILMember since March 2022

Reviews (1)


    • Apr 1, 2022
    • Verified Reviewer

    HairClub

    Extremely poor customer service

    • Length of Use: Less than 3 months
    Overall Experience:

    Danielle is awesome, but the Elk Grove location should fire their front desk person, Tessa. Absolutely not flexible and doesn’t have a sense of customer service. This is a commitment from a customer perspective. She is very rude with a fake personality and absolutely does not take an ounce of effort to look for possible appointments or reschedules. Very harsh and would highly recommend changing the front desk employee.

    Pros and Cons:

    • Product and idea
    • No flexibility for appointments and very rude customer service

    Bottom Line: No, I would not recommend this to a friend


Showing 1-1 of 1