Dr. Rochelle T.
Washington DCMember since April 2022

Reviews (1)


    • Apr 9, 2022
    • Verified Reviewer

    SmileDirectClub

    Do not do it!

    • Length of Use: 3–6 months
    Overall Experience:

    I started out believing that this would be a dream come true but it turned out to be my worst nightmare.

    After being ghosted by my account rep after requesting a refund, I found that the dentist that was supposed to be in my state is not even licensed in my state. Omg.

    I’m so frustrated because I followed the treatment plan to a tee and was not even close to results, and I never got a check-in from the “dentist”.

    This was a terrible experience and they stole my money.

    Pros and Cons:

    • No “pros” were specified in this review
    • Used car salesman tactics — very nice in the beginning but leave you
    • Customer service
    • Refund issues
    • No real licensed dentist in my state

    Bottom Line: No, I would not recommend this to a friend


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