John C.
Yorktown Heights, NYMember since April 2022

Reviews (1)

    • May 5, 2022
    • Verified Reviewer

    Rocket Mortgage

    A great experience! Call Rocket Mortgage!

    • Length of Use: Less than 3 months
    Overall Experience:

    I’d been approached last summer about refinancing by the big blue bank that was my mortgage holder. It was such a negative experience that I withdrew my application and lost $500 for the appraisal. They were difficult and the terms were not worth pursuing. I had given up on the thought of refinancing.

    At the beginning of March 2022, a co-worker and I were having a conversation and he was telling me I should go with Rocket Mortgage and how great of an experience his was. At the same time, my wife had spoken to a family friend who is in banking and was told by them to call Rocket Mortgage. So on 3/8/22, I called on a whim while we were watching TV and saw a commercial. I had a great conversation and numbers were run and options were given. It was a great call. The ball was rolling. I downloaded the app, completed my tasks, and closed on 4/1/22, less than a month after the process began! They were even able to hold the closing in Florida while we were visiting my mom.

    Just a wonderful experience from beginning to end. I’m now a Rocket mortgage cheerleader recommending them to anyone who’ll listen. Making that call was a life-changing experience that will ultimately save me almost $1400 a month!

    Pros and Cons:

    • The people were knowledgeable
    • The app is fine-tuned and incredible
    • The whole experience was positive and relaxed
    • Sometimes I’d get emails with tasks that hadn’t been updated on the app at the same time, it seemed to have a bit of a delay

    Bottom Line: Yes, I would recommend this to a friend

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