Jenn B.
Houston, TXMember since April 2022

Reviews (1)


    • May 14, 2022
    • Verified Reviewer

    BetterHelp

    I did NOT expect this

    • Length of Use: 6–12 months
    Overall Experience:

    After being a skeptic about therapy for years and experiencing not-so-great therapists in the past, I thought the BetterHelp app would be no different from what I'd already been through. I can gratefully admit I was wrong!

    I never expected to be comfortable doing therapy online, especially not in group sessions, but my whole experience with BetterHelp has been mainly good. The sense of relief after joining a group session feels nice. I no longer hesitate to join in and to others experiencing similar concerns, I don't feel as unrelatable as I did before. I use to feel as if no one would ever understand me.

    Talking with Dr. Moran during our private sessions is always a fresh breath of relief. She is so easygoing, responsive, realistic, and has great active listening skills. Having a therapist that doesn't make me feel judged or pressured is amazing, and Dr. Moran is the best at this!

    I definitely recommend anyone who feels anxious, depressed, confused, lonely, misunderstood, or angry to try BetterHelp – things can only go up from there.

    Pros and Cons:

    • I love having the ability to write my thoughts in a private journal and choose what I'd like to share with my therapist whenever I want
    • Variety of therapist hosting group sessions about different topics, and they're scheduled at different times
    • The app has pretty great reminders, as well as other useful features
    • I not a fan of the live chat sessions – but only because I type too slow for it

    Bottom Line: Yes, I would recommend this to a friend


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