Joan W.
Brookfield, WIMember since May 2022

Reviews (1)

    • May 18, 2022
    • Verified Reviewer


    Therapy at my fingertips!

    • Length of Use: 3–6 months
    Overall Experience:

    I’ve participated in face-to-face therapy so was hesitant about a virtual format. Therapy from the safety of my home is easier and less threatening. I can still send a message to my therapist in between sessions if needed. Virtual therapy may not be for everyone but BetterHelp has provided good service and a good therapist match.

    Pros and Cons:

    • Therapists are licensed and matched.
    • Information is confidential.
    • Good customer service.
    • I sometimes have trouble opening the therapy site. My password isn’t always recognized.
    • Pricey if insurance doesn’t reimburse.

    Bottom Line: Yes, I would recommend this to a friend

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