Carolyn B.
Vacaville, CAMember since May 2022

Reviews (1)

    • May 25, 2022
    • Verified Reviewer

    Rocket Mortgage

    Upon a recommendation

    • Length of Use: Less than 3 months
    Overall Experience:

    From the first phone call received after contacting Rocket Mortgage, my experience was and continues to be, exceptional, to say the least. The professionalism and kindness, in spoken and written communications, during the mortgage loan process were genuinely pleasant each and every time. I am most grateful to Dana, who was my first contact and had the patience of a saint, and who made what I initially perceived was going to be an unpleasant experience into an unexpected pleasure.

    Pros and Cons:

    • Communication – keeping me updated on each process along the way and explaining those processes
    • Professionalism – each person that reached out along the process was always professional in their written or voice communications
    • Kindness – thank you for instilling kindness in the workplace
    • No “cons” were specified in this review

    Bottom Line: Yes, I would recommend this to a friend

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