These people sold us a song and a dance. They explained the details of the procedure then they rushed us to pay $11000 upfront for it. A few days later we found out we couldn't do the procedure because of a health condition so they said yes, they will refund the money. It took almost 2 months to get it back. When my wife called they would tell her Corporate has to approve it and it was approved on whatever the date is they gave her, which is multiple dates.
Then she got tired after a month of calling them. Then she told me to take over. Well, I don't play games with fools. They intentionally did not want to refund the money, they were holding on to it and gave me an excuse every time I called them. I showed up at the Lake Success office where the procedure was supposed to be done and they know I was going to hurt somebody for my money, so without saying much, in 10 minutes they had all the refunds done. So for almost 2 months they were delaying so they can hold on to it.
Do not trust them! They are not worth the headache! This could have been taken care of a long time ago but because they saw I paid them a visit they got scared and coughed up my money.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
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