Reviews (1)

I chose a therapist, Paulette Chobot, and scheduled an appointment. I was looking to finally deal with survivor's guilt/PTSD as I have lost my entire family. I spent 45 minutes sharing my painful past. Once done the therapist said pick a card (really is this magic?). I selected a card, she says this tells me you are creative. What the heck? Ok, I don't want to pass judgment on that nonsense, so I let it go. I asked for a weekly standing appt. She said I am on vacation next week but can meet the following week. The night before my appt she messaged me saying, "I am taking a full-time job and no longer counseling. I won't charge you for tomorrow's cancellation." Really, you are canceling? I wasted $360 on my initial appointment and 45 minutes of a painful first appointment when the therapist knew she was taking a full-time job. I am waiting on BetterHelp to do the right thing and refund my waste of time appointment fee. I will update this review as to their response.