Felicity H.
Alhambra, CAMember since June 2022

Reviews (1)


    • Jun 15, 2022
    • Verified Reviewer

    BetterHelp

    Accessible, convenient, & attentive

    • Length of Use: Less than 3 months
    Overall Experience:

    BetterHelp has been such an incredible surprise. I am someone who really values in-person therapy, and doesn't put a lot of stock on phone/video calls. Since joining this service, and being paired with my therapist, I've already begun to see progress. And despite being virtual, my therapist is in touch with me every day, she gives me HW that helps me reach my goals, and the app itself is extremely user-friendly. I love this service and am excited to see how much progress I continue to make while using it.

    Pros and Cons:

    • User-friendly/easy to use.
    • My therapist is consistent and stays in touch with me throughout the week.
    • I enjoy the ability to journal in-app and my therapist is able to see it.
    • It's great to actually visually track my progress in-app.
    • There are some glitches with the journal not clearing from the chat bar sometimes.
    • I think there are a few too many reminders about session time day-of — it feels a little over done.

    Bottom Line: Yes, I would recommend this to a friend


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