Frank N.
Falls Church, VAMember since June 2022

Reviews (1)

    • Jun 16, 2022
    • Verified Reviewer


    More trouble than it’s worth

    • Length of Use: 1–2 years
    Overall Experience:

    More trouble than it’s worth. I had PillPack for two years but I encountered problems almost every month that required me to call them. I spent numerous hours or more talking to Customer Service and the doctor’s office to resolve problems caused by PillPack. Most problems are caused by inexperienced customer service staff. Communication problem between the front and the back office. I am now back to my local pharmacy and am very happy with them.

    Pros and Cons:

    • Med comes in daily package, saving time to sort and place in daily box
    • Inexperienced staff

    Bottom Line: No, I would not recommend this to a friend

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