I waited 2 weeks for a response for medication assistance. When I called, I was just told they were very busy and I would just have to wait. Customer service could not tell me how long the wait would be...but they had already charged me for a consult even though they couldn't tell me WHEN the consult would occur! Really wanted to use this service, but if their customer care is this bad now, what will it be like in the future? It would be SO SO easy to communicate to brand new customers what the anticipated response times will be!
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
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