H B.
Toronto, Ontario, CanadaMember since June 2022

Reviews (1)

    • Jul 2, 2022
    • Verified Reviewer


    This is an excellent source for my mental health

    • Length of Use: Less than 3 months
    Overall Experience:

    I have made the very best decision to improve my mental health by joining BetterHelp. I have had many years of therapy, however, not in this format.

    BetterHelp is really excellent! I have a therapist who is wise, well educated, trustworthy, and with the kindness to be compassionately guiding me through some very difficult times. I completely trust and look forward to my sessions. I have never had this much support for my mental health before!

    BetterHelp provides me with the opportunities to learn about my specific mental health issues by joining a host of webinars that have been offered. They are conducted by some outstanding doctors who specialize in various fields and they are extremely valuable. The option to just sign in and discover new tools for coping mechanisms, listening, and learning how others feel about the very same subject matter in the chats is so informative and valuable. I love this part of the experience!

    I am able to write in a journal every day while having the option to share directly with my therapist upon completion or just to save it for myself to review several weeks later. It’s very helpful for me to remember the challenges I have faced and what I have learned from them by keeping this private journal. I chose the option to send it to my therapist after completing because I believe it is an incredibly safe, useful tool to communicate daily. I have never thought I needed this, however, now that I am here, it’s wonderful.

    There are just so many positive tools, excellent customer service when I required it, and by far the very best decision I have made for myself in quite some time. I typically resist change but when I read what BetterHelp offered, I joined.

    I’m honestly looking forward to helping myself feel better, have a better quality of life, and I have a lot of hope for my future while working with my therapist.

    Pros and Cons:

    • Therapist is the best person I have ever had in 30 years
    • The journal may be shared with my therapist
    • The groupinars
    • The option to interact with others or not in the chat room
    • No “cons” were specified in this review

    Bottom Line: Yes, I would recommend this to a friend

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