Leonor C.
United KingdomMember since June 2022

Reviews (1)

    • Jul 2, 2022
    • Verified Reviewer


    A very useful platform

    • Length of Use: Less than 3 months
    Overall Experience:

    I decided to use BetterHelp to manage some issues I was having, and I got a therapist very quickly who helped me work through them. They do a good job asking the right questions to pair you with the right therapist, and allow you to change if you need to at no extra cost.

    The platform seems well organized and well protected, which is important to maintain confidentiality. All in all, I'm happy with the service provided and would recommend it to someone who would benefit from therapy but can't/doesn't want to meet someone in person.

    Pros and Cons:

    • It's easy access
    • Affordable
    • No travel necessary
    • The app doesn't always work 100% in video mode
    • They could let us pay per session instead of monthly
    • I'd like a sound notification when the therapist is online and contacting us to initiate the therapy session

    Bottom Line: Yes, I would recommend this to a friend

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