I decided to use BetterHelp to manage some issues I was having, and I got a therapist very quickly who helped me work through them. They do a good job asking the right questions to pair you with the right therapist, and allow you to change if you need to at no extra cost.
The platform seems well organized and well protected, which is important to maintain confidentiality. All in all, I'm happy with the service provided and would recommend it to someone who would benefit from therapy but can't/doesn't want to meet someone in person.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend