Brittany B.
OklahomaMember since June 2022

Reviews (1)


    • Jul 3, 2022
    • Verified Reviewer

    Carvana

    Horrible!

    • Length of Use: 3–6 months
    Overall Experience:

    I traded my car and went through 2 lemons with Carvana. At this point, I decided I just wanted my trade-in back.

    Three months after this, I still don't have my title back from them for my car. I found out it was lost. Then I found out I'd have it in a few weeks then found out it's lost again. Was told to go get another one. Tried that, and can't, because currently, my car's title is in Carvana's name in Arizona. I live in Oklahoma. My tag is due to come on July 1st. It's now June 28th. They won't send me a paper tag to avoid tickets and I can't get my yearly registration renewal without my title.

    I don't know what to do. Fees are going to accrue for being late on my tag renewal. Not to mention the hits on my insurance if it's affected by tag renewal tickets that I know I will get. The one lemon I had needed an entire new engine in less than 12 hours of my having it, left me stranded on the highway on my way to work. Had to get it towed myself, not through Carvana. For the current problem, Carvana recommended I just don't drive the vehicle since the tag won't be able to be renewed. It's my only means of transportation to get to work. I can't just not drive it because Carvana dropped the ball on getting my title back to me. I've had countless calls with them that got me absolutely nowhere. Their response for everything is "There's nothing we can do".

    Bottom Line: No, I would not recommend this to a friend

    3 people found it helpful

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