Matt P.
Chicago, ILMember since July 2022

Reviews (1)


    • Jul 22, 2022
    • Verified Reviewer

    Carvana

    They will drive you crazy

    • Length of Use: Less than 3 months
    Overall Experience:

    They will drive you CRAZY. Better off going to a dealership. Worst experience ever! They do not care about your satisfaction or if you buy from them or not.

    1. Poor customer service. Decentralized support staff, get different answers from different people, and no follow through when they say will follow up. An overall lack of communication.

    2. Even a manager from their headquarters never called me back as scheduled.

    3. Wrong time-sensitive documents were sent.

    4. They delayed the delivery 3 times.

    Even after we canceled our order, after the third delay, they did not ask why or want feedback.

    Pros and Cons:

    • No “pros” were specified in this review
    • Unorganized and unreliable

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

    Link to this Review

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