Reviews (1)

Problem with finding a therapist:

When you look for long-term professional psychological help you need to find the one therapist that administers the right approach as well as fits you as a person. It is common for people to stick with the 5th+ therapist they try. Yet, in the country where I live, I found that finding a therapist is a big struggle. And if you don´t like the current one it might take months to get to the top of the waiting list of another one.

Solution:

BetterHelp offers a wide range of therapists from different parts of the world. I really appreciated that I could try different therapists and if I felt like I did not like them I could have a scheduled session with a new therapist within two days to a week. I have tried 5 therapists via this platform and finally found the one I want to stay with for long-term cooperation.

Space for improvement:

The BetterHelp's online platform occasionally breaks and it seems like not all the therapists knew how to use it properly and were figuring it out on the go. I also had one therapist that was just listening and said almost nothing in 2 months, which I did not find helpful at all but the rest of the therapists were helpful and professional.

Summary:

Overall, I would recommend BH to anybody who does not mind remote therapy. I am satisfied with the service, especially with how accessible this platform makes professional psychological support, and I am highly satisfied with my current therapist.