Lisa K.
Hartsville, TNMember since August 2022

Reviews (1)


    • Aug 20, 2022
    • Verified Reviewer

    Shapiro MD

    Very disappointed

    • Length of Use: Less than 3 months
    Overall Experience:

    I am very disappointed with both the product and the lack of customer service offered by the company. This product made my hair a greasy mess and when I called to discuss either returning or receiving a refund per the 100% satisfaction guarantee advertised all over the website, I was told that they would not take the product back because it had been opened and I could not receive a refund because I had used some of the product. What good is a 100% satisfaction guarantee if it only applies to a product that you have never even tried? If opening and or using part of the product voids the guarantee that should also be plainly visible on the website. This is a rip-off scheme and I am extremely dissatisfied with the gross lack of customer service and false advertisement.

    Pros and Cons:

    • No “pros” were specified in this review
    • It made my hair a greasy mess
    • The promise of a 100% satisfaction guarantee is false
    • Very poor customer service

    Bottom Line: Yes, I would recommend this to a friend


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