I am very disappointed with both the product and the lack of customer service offered by the company. This product made my hair a greasy mess and when I called to discuss either returning or receiving a refund per the 100% satisfaction guarantee advertised all over the website, I was told that they would not take the product back because it had been opened and I could not receive a refund because I had used some of the product. What good is a 100% satisfaction guarantee if it only applies to a product that you have never even tried? If opening and or using part of the product voids the guarantee that should also be plainly visible on the website. This is a rip-off scheme and I am extremely dissatisfied with the gross lack of customer service and false advertisement.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend