I purchased a ring through Macy's about 14 months ago. I had the ring for about 5 months when a couple of the stones fell out. My ring was sent off for repair to Effy and now less than a year later a couple of the stones they repaired have fallen out again. I purchased the ring thinking I was buying a quality product and now I will never purchase another Effy piece. I have never had to send a ring in for repair and now it needs repair twice. I have had my wedding ring twenty 25 years and have never had a loose or missing stone. Half the time I have had the ring it's been in the shop getting repaired.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend
9 people found it helpful
Link to this Review
Company Response from Effy Jewelry
Hi Brandy,
So sorry to hear that you are having issues with your ring. As you know, Effy has a lifetime warranty on all purchases from our collection and as such we will repair your ring at no cost to you. Kindly reach out to our guest care services at ClientCS@effygroup.com where we will be more than happy to assist you. Again, please accept our apologies.