BetterHelp was incredibly helpful and easy. They streamlined the process of finding a therapist in a quick and efficient manner. In the past, I had shopped around for a therapist that I connected with only to feel unsatisfied by the options in my area or network coverage. Local MN providers were scheduling up to 5 months out, which is difficult and discouraging to hear when you need immediate support.
All within 72 hours, BetterHelp found me a therapist that I immediately clicked with, set me up with an appointment, and provided flexibility in payment options. Immediate relief.
Customer service representatives have been accommodating and timely in managing my account with travel dates of myself and my therapist. I have recommended BetterHelp to family members as this platform provided safe, easy, and incredibly accessible mental health care.
I appreciate the different mediums of support this platform has; video chat makes it convenient for scheduling, the messaging feature provides direct communication, and the features of the app help to reinforce the work my therapist and I are doing.
Pros and Cons:
Bottom Line: Yes, I would recommend this to a friend
