Rebecca N.
New Rochelle, NYMember since October 2022

Reviews (1)


    • Oct 31, 2022
    • Verified Reviewer

    BetterHelp

    So happy with my experience

    • Length of Use: Less than 3 months
    Overall Experience:

    I want to say for anyone who is scared, so was I. But I needed to make changes and I needed help. It couldn’t wait any longer. BetterHelp intrigued me and I signed up, although I still waited weeks before making moves. I finally set an appointment with my therapist. I honestly didn’t feel a connection after our phone session. I reached out to BetterHelp and they were so accommodating in helping me find a better fit for me. I told them what I was looking for in a therapist and the woman I was going back and forth with sent me a list of 10 out of their thousands of therapists that she thought fit my description. Now through this, I didn’t see a therapist for two weeks so they didn’t charge me and then gave me a week free just cause they’re awesome like that.

    I can’t even describe how happy I am with the therapist I then picked. We have had two phone sessions and two live messaging sessions, which I found so beneficial and fun, and convenient for when you don’t have privacy but still need your weekly session. She is exactly the kind of personality I need in therapy and I’m so excited to continue my journey of healing with her. Oh, and they have group therapy sessions for any time in between visits with your personal therapist. You will find several different social workers and psychologists guiding sessions for people going through things just like you. The topics of sessions are endless and I’ve had 4 amazing groups ranging from relationship-focused to trauma-focused, to a relaxing, guided hypnosis/meditation. Really cool stuff you guys!

    Pros and Cons:

    • I feel their care
    • Convenience
    • Affordable
    • No “cons” were specified in this review

    Bottom Line: Yes, I would recommend this to a friend


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