Lauren W.
Cypress, CAMember since October 2022

Reviews (1)


    • Nov 2, 2022
    • Verified Reviewer

    BetterHelp

    Better for me, personally

    • Length of Use: Less than 3 months
    Overall Experience:

    If you need therapy in a timely manner, this app is worth it. It's only technically more expensive than regular therapy if you barely use the app. And I've heard rumors online that the therapists here are somehow not real therapists? It's not true. I've been to "real" therapists that don't have a treatment plan for me, or don't know what I'm talking about. This app takes a bunch of info on your symptoms and preferences right off the bat to find you a therapist that matches. I love that I can message my therapist pressing thoughts anytime, anywhere. I usually get a response within an hour or two. I prefer the video chat because you and the therapist can see each other's reactions, which is important in my opinion. But for very shy or anxious people, you have the option of a phone call or a text message, which I think would bring in a lot more people who need help but wouldn't otherwise reach out.

    Pros and Cons:

    • Encourages regular interaction with the app
    • Therapist feels more available than regular therapy
    • Cheaper if you need weekly/bi-weekly therapy
    • My friends think it's a scam for some reason
    • It could get expensive if I don't use it enough
    • Slightly less private because I'm in my own apartment

    Bottom Line: Yes, I would recommend this to a friend


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