T T.
San Francisco, CAMember since November 2022

Reviews (1)


    • Nov 14, 2022
    • Verified Reviewer

    BetterHelp

    Therapy that is effective and accessible

    • Length of Use: 6–12 months
    Overall Experience:

    Finding time to take care of my mental wellness while also working full time and parenting and taking classes and identifying resources through insurance became part of my stress. I wasn't sure online therapy would be effective but it seemed to fit my tight schedule better than commuting to an office. I decided to give it a try. I entered in what I was looking for in a therapist and was matched with my right fit the first time. I thought I might have to meet with a few different therapists before settling but the platform really does do a great job with matching.

    In addition to the matching capabilities, I have been very pleased with the access I have to my therapist via journaling and messaging. It is nice to have an encouraging written or voice message back to me between sessions.

    The platform is user-friendly and the connectivity has been quite good.

    Pros and Cons:

    • Matching with my therapist
    • Ease with scheduling
    • The many resources including in the membership
    • There was a learning curve to the connectivity at first

    Bottom Line: Yes, I would recommend this to a friend


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