Where to begin with this review? First off, I will say that regular pill prescriptions were delivered fine, but the packaging is wasteful and the packaging for injectables is extraordinarily wasteful. If you have a medication listed as “take as necessary” be prepared to wait and wait and get hassled and have to follow up over and over again to get the meds issued.
They’ll cancel your medications without warning which is always fun, especially if it’s a life-saving medication.
They’ll only do a 30-day issuance of a medication so if your doctor prescribes a 90-day supply, PillPack charges you 3 times for the copay, which would only be charged once at a regular pharmacy.
They can’t handle different doctors from the same practice prescribing refills without going through a billion extra steps and hassling both the customer and the doctors.
And heaven forbid that you catch Covid, I’ve been waiting for 2 months for them to send a simple inhaler and a bottle of Mucinex. Ridiculous.
Pros and Cons:
Bottom Line: No, I would not recommend this to a friend